- 1 flow, such as welcome, reminder or review request
- Up to 4 emails or texts, written for you
- Built in your email or SMS platform
- Tested end to end
Automated email and text follow-up that keeps customers coming back
Welcome sequences, lead nurturing, appointment reminders, review requests and win-back campaigns, written in your voice, built in your platform and set up to land in the inbox, not the spam folder.
- Starting price
- $199
- Delivery
- 5 days
- Revisions
- 2 rounds
- Written and built for you
- Deliverability set up
- Consent rules followed
Starter package$199
- 1 flow, such as welcome, reminder or review request
- Up to 4 emails or texts, written for you
- Built in your email or SMS platform
Follow-up is where most sales are won, and where most businesses stop
A lead asks for a quote and goes quiet. A customer finishes a job happy but is never asked for a review. A shopper abandons a cart. A past client hasn't heard from you in a year. Each moment calls for a simple message at the right time, and each is easy to forget when you're busy.
Email marketing automation and SMS automation send those messages for you, every time, so follow-up doesn't depend on someone remembering.
Flows we build
For service businesses
- New lead nurture: helpful messages until they book or decide
- Quote follow-up: polite check-ins after you send a quote
- Appointment reminders: fewer no-shows
- Review requests: sent after every completed job
- Win-back: reach past customers when they're due for service again
- Referral request: ask happy customers to send friends your way
For online stores
- Welcome series for new subscribers
- Abandoned cart and browse abandonment
- Post-purchase: thank you, usage tips and cross-sells
- Win-back for lapsed customers
- Back-in-stock and price-drop alerts
Built to reach inboxes, and to follow the rules
- Email authentication: SPF, DKIM and DMARC set up for your domain, which Gmail and Yahoo require for bulk senders.
- One-click unsubscribe and your business address in every marketing email, as CAN-SPAM requires.
- Text consent: marketing texts go only to people who've opted in, with STOP and HELP handled automatically.
- Carrier registration: we help you complete A2P 10DLC registration so business texts from US numbers get delivered.
- Quiet hours: texts scheduled for reasonable local times, not 11 PM.
Choose your package
- 3 flows, for example lead nurture, reminders and review requests
- Up to 10 emails and texts, written for you
- Email deliverability setup: SPF, DKIM and DMARC
- Help with A2P 10DLC text registration
- Basic segmentation by service, source or customer type
Premium
$899
A complete lifecycle program.
- Delivery
- 14 days
- Revisions
- Unlimited rounds for 30 days, within scope
- 6 flows: the full service-business lifecycle, or the core ecommerce flows
- Up to 20 emails and texts, written for you
- Branded email template
- A/B tests on subject lines or offers
- Reporting dashboard: opens, clicks, bookings or revenue by flow
Platform costs: your email or SMS platform subscription and per-message texting fees are billed by the provider.
Platforms we work with
Klaviyo · Mailchimp · HubSpot · GoHighLevel · ActiveCampaign · Shopify Email · Brevo · Twilio. Already using something else? Tell us in your brief.
How it works
Choose a package and pay online.
Send your brief:
your platform, offers, customer journey and tone of voice.
Flow map and copy
for your approval.
Build, connect and test
with test contacts.
Switch on,
with reporting in place.
How ordering works
No sales call and no proposal back-and-forth. A person replies to every order within one business day.
Choose a package
Send your order in a minute. We email a secure payment link. The price is fixed and shown up front.
Send your brief
A five-minute form with your goals, logins and files, right after checkout. No call needed.
Get it delivered
By the delivery date on your package, with the revisions it includes and a 30-day fix warranty.
Client work in Automation & CRM
Real projects for real clients. Open any of them and check the work for yourself.
Email and SMS automation questions
Something else on your mind? or send us a message. A person replies within one business day.
Email or SMS: which should I use?
Both, for different jobs. Text works best for short, time-sensitive messages like reminders and quick follow-ups. Email suits longer content, offers and nurturing. Most of our flows use each where it fits.
Do I need consent to text my customers?
For marketing texts, yes. You need clear permission, and we set up opt-in language and keyword handling. Transactional texts, like appointment reminders, have different rules, and we'll set them up correctly.
Why do my emails go to spam?
Usually missing email authentication, sending to old or unengaged lists, or spam-like content. We fix the authentication and build flows that send to engaged contacts.
Will automated messages feel impersonal?
Not if they're written well. We use names, the service they asked about and timing that matches their situation, and we keep messages short and human.
Related services
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Explore Automation & CRM- CRM SetupHubSpot or GoHighLevel set up around how you actually sell.From $299Delivered in 5 days
- n8n Automationn8n workflows that connect your apps and remove repetitive work.From $149Delivered in 3 days
- Zapier & Make AutomationAutomations built cleanly, documented and monitored.From $99Delivered in 3 days
Follow up with everyone, automatically
Choose a package, approve your flow map, and let your follow-up run itself.
Your free growth plan
- A personal 5 to 10 minute video review of your site
- Three fixes, ranked by impact
- One automation idea for your follow-up
In your inbox within two business days. No call, no card.Request yours