These Terms govern your use of webfxpro.com and any services you buy from WebFX Pro ("WebFX Pro," "we," "us"). By placing an order or using our website, you agree to these Terms.
1. Our services
We provide website, ecommerce, SEO, AI, automation and design services. Each fixed-price service page describes what's included in each package, including deliverables, delivery time and revision rounds. Custom projects are defined in a written scope we both approve.
2. Orders and briefs
- An order is confirmed when payment is received.
- Delivery times start when we receive your completed brief and any access, content or files we need.
- If we don't receive your brief within 30 days of purchase, we may cancel the order and refund you in full.
- If your brief asks for work outside the package, we'll tell you and quote the difference before starting.
3. Your responsibilities
You agree to:
- Provide accurate information, content and timely feedback
- Have the rights to all content, images, logos and materials you give us
- Grant the access we need to accounts you own
- Review deliveries and respond within a reasonable time
- Make sure your use of what we build complies with the laws that apply to your business, including laws on marketing messages, call recording, privacy, healthcare and advertising
4. Payment
- Prices are in US dollars. Sales tax may be added where it applies.
- Fixed-price services are paid in full at checkout.
- Custom projects are billed as stated in your scope, typically 50% upfront and 50% on delivery, or by milestones.
- Payments may be processed by Stripe or Lemon Squeezy, which may act as merchant of record.
5. Subscriptions and monthly plans
- Monthly service plans (such as maintenance or SEO) renew automatically each month until cancelled. You can cancel anytime with a short email. Your plan runs to the end of the period you've paid for, and partial months aren't refunded.
- Monthly partnerships run month to month after launch and need 30 days' written notice to cancel.
- Monthly hours or deliverables don't roll over unless your plan says otherwise.
6. Third-party costs
Hosting, domains, software subscriptions, app and plugin licenses, messaging fees, phone numbers, AI usage and other third-party costs are your responsibility and are billed by those providers, unless your plan explicitly includes them. We'll estimate them before you buy where we can.
7. Revisions and changes
Revision rounds are described on each package and in our Refund & Revision Policy. New requests outside the agreed scope are quoted separately before we do them.
8. Delivery and acceptance
When we deliver, you can approve it or request revisions within your remaining rounds. If you don't respond within 7 days of a delivery, the order may be marked complete.
9. Ownership
- Once you've paid in full, you own the final deliverables we create specifically for you, including designs, written content and custom code, and we assign our rights in them to you.
- We keep ownership of our pre-existing tools, templates, code libraries, know-how and methods, and give you a perpetual, non-exclusive license to use any of them included in your deliverables.
- Third-party items (such as themes, plugins, fonts, stock images and software) are licensed to you under their own terms.
- Unless you ask us not to, we may show non-confidential work in our portfolio after launch.
10. AI-assisted work
We use AI tools in parts of our process, and some services you buy are AI systems. AI outputs can contain errors. We test our work, but you're responsible for reviewing AI-generated content and for how AI systems we build for you are used with your customers. Logos and brand identities are designed by people.
11. No guaranteed results
Unless a service page states a specific guarantee, we don't guarantee rankings, traffic, leads, sales or revenue, because these depend on factors outside our control. Specific guarantees, such as the AI Lead Engine delivery guarantee, apply exactly as described on that service page and in our Refund & Revision Policy.
12. Warranty
For 30 days after delivery, we'll fix any defect in work we built that stops it from working as agreed, at no charge. This doesn't cover problems caused by changes made by others, third-party services, platform updates after delivery, or misuse. Apart from this and any guarantee stated on a service page, our services are provided "as is" to the extent the law allows.
13. Confidentiality
We keep your non-public business information confidential and use it only to provide our services. We're happy to sign a mutual NDA.
14. Limitation of liability
To the extent the law allows, our total liability for any claim relating to a service is limited to the amount you paid for that service in the 12 months before the claim. We're not liable for indirect, incidental or consequential damages, such as lost profits or lost data.
15. Indemnity
You agree to defend and indemnify us against claims arising from content or materials you provide, or from your use of our deliverables in breach of the law or these Terms.
16. Termination
Either of us may end a project for a material breach that isn't fixed within 14 days of written notice. You'll pay for work completed up to that point, and we'll deliver the work you've paid for.
17. Disputes and governing law
If a problem comes up, please contact us first. Most issues can be resolved quickly.
18. Changes to these Terms
We may update these Terms from time to time. The version in effect when you place an order applies to that order.
19. Contact
WebFX Pro
Email: info.webfxpro@gmail.com
Questions about this page? Email info.webfxpro@gmail.com. A person replies within one business day.